Regardless of the fact that the hosting service provided by the different companies is roughly identical, every provider has their own platform with its own modifications and different ways to do particular procedures. In such a case, an info-loaded knowledge base would be astonishingly useful both for persons with no previous experience and for technically seasoned individuals who will at some point discover how certain procedures are performed, but will waste valuable time in the meantime. The objective of such a knowledge base is to make the hosting service quick and easy to use, saving users time and energy. The end result is more pleased clients, as they can easily find the information they’re seeking, and much less work for the client service team, because usually the vast majority of the queries and difficulties that customers have got are already described in the knowledge base. Given that the articles themselves are adequately written and encompass more things, you’ll be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Web Hosting

If you buy a web hosting account through our company, you’ll be given access to our thorough online documentation where you will see information on just about everything connected to our web hosting services. The topics cover anything from how to create an email account on your hand phone, to how to do different things using an .htaccess file. The articles are written in an easy-to-understand manner and offer in-depth guides on how to execute a particular task within your Hepsia Control Panel. You can also find information that’s not associated directly with Hepsia, for example one that concerns web apps on your desktop computer. The entire list of articles will be located in the Help section of the Control Panel, but the ones that are related to a certain Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to get to know pretty much everything connected to your account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a comprehensive online article repository where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve created it based on the feedback that we’ve gathered from our customers through the years and, as a consequence, our articles cover specific issues that you might encounter and propose the most efficient way to repair them, for example getting a 500 Internal Server Error message or not being able to send email messages from your personal computer although you have the correct outgoing mail server settings. The articles are available in every Control Panel section and you can access them at any given time. They can help you extend your knowledge not only about our platform, but also about the web hosting realm in general, as they feature exhaustive guidelines and general info such as what file permissions or cron jobs are.