Other than having more resources, a reason why you can get your own web server and use it instead of a shared Internet hosting plan is that you are able to install and run a wide selection of software. With a shared account, you'll be able to use programs, that do not require root access and aren't set up server-side, so in the event that you require specific software for your web sites, you can't install it on a shared hosting server. This isn't the situation with a hosting server of your own in which you are able to install whatever you need. The downside is that you may not have much experience and taking care of your own server is more difficult that managing a shared web hosting account in which the provider handles most things. That's why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you could make use of it any time that you encounter any issues with the management of your hosting server.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the dedicated servers that we offer at any time that you need it. If you need some custom work from our administrators just after your server is ready, you could get the upgrade during the hosting server signup procedure, or if you need something to be done later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your hosting server, so in case you come across any issues to install a third-party software or some application gives errors and does not work the way it ought to, our professionals can assist you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is ideal if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it comes with.