Service Uptime Guarantee in Web Hosting
If you get a web hosting plan from us, we guarantee that your sites will be operational no less than 99.9% of the time. We've virtually eliminated the web hosting server downtime by using an innovative cloud hosting platform where separate groups of servers deal with each portion of the overall service - files, databases, e-mail messages, and so forth. In that way, should there be an issue with a web server, the other servers in the cluster will simply take over and your sites won't be affected whatsoever. In order to avoid any infrastructure problems, we furthermore have diesel-powered backup generators and several independent Internet providers. Qualified administrators keep tabs on the servers 24/7 to handle any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages feature a 99.9% uptime guarantee. As a matter of fact, you'll not detect any downtime or service disturbances at all because of the fact that we employ a revolutionary cloud platform and instead of handling everything on a single web server as most companies do, we have independent clusters of web servers that manage each service - files, emails, CP, databases, etc. We have a custom made load-balancing system, so our web hosting service is much more stable in comparison with what you'd typically find on the market. To make certain that nothing will disrupt the work of your sites, our web server facilities have diesel backup generators and a few different Internet providers. We have hardware and software firewalls to stop DDoS attacks and staff keeping track of the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
When you get a dedicated server through us, we guarantee that it's going to be up and running a minimum of 99.9% of the time. To begin with, your hosting server is going to be assembled with new and thoroughly tested hardware components and we'll not make any compromises about that. Our data center in the town center of Chicago offers powerful diesel backup generators, so in the case of a power outage your server will still be working and with numerous redundant Internet providers, your sites are going to be available if there is any online connectivity problem. In case of any unforeseen conditions, we have experienced sysadmins which keep track of all website hosting servers constantly and they can respond immediately to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have hardware and software firewalls to prevent the undesired traffic when it comes to a DDoS attack.