1 hour ticket response
Prompt assistance is our foremost task and that’s why we’ve got a team of experienced support engineers who are eager to provide a prompt solution to any question that you could have. Simply open your client support ticket from the Web Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute technical support ticket response time.
An Excellent Support Service
Each member of our help desk staff has several years of experience in the web hosting business and most of them have been with us for at least 5 years. They all are ready to reply to all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Center
In the Web Control Panel you can find an intuitive Help Center section where you can find quick hints on how to use our services. You can see the answers to your inquiries in the F.A.Q. repository, see more tips in the web hosting account management articles or watch the how–to video tutorials.