A 99.9% Server Uptime
We have set up our web hosting platform using dependable hardware components and heavily modified software. Our sysadmins have installed a modified version of SELinux on each of our web hosting servers in order to ensure maximum protection and stability. We have added a number of anti–DoS tools combined with very powerful firewall software to make sure our internal network is impregnable and safe.
Our web hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s vital to also set up your own network architecture. Because of this, we built a custom–configured internal network in all our data center facilities. Based on top–quality Juniper switches and routers, our internal network allows for astonishingly fast data transfer rates and is completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, irrespective of which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash at risk, you can’t feel truly safe. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or in case you need to use a more powerful hosting solution, such as a VPS servers or a dedicated servers – you will get your money back in full, without hidden fees or reimbursement taxes.
24/7 Technical Support
In case you have a web hosting firm, your technical support engineers are of highest importance. This is the reason why we’ve cautiously selected a very experienced team of techs, each with several years of practice behind his back. With their help, we offer 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All support tickets are responded to in less than an hour and our average support ticket response time is just 20 minutes!